Public Safety Power Shutoffs
Before the Event: Home Preparation
PG&E may turn off the power to prevent possible power line fires during times of high-risk fire conditions. This is known as a Public Safety Power Shutoff (PSPS Event). If possible, customers will be notified of a shutoff at least 24 hours in advance. Residents should prepare for at least 3-5 days without power by:
- Update your contact information with PG&E so they can send you PSPS information and updates.
- Store at least a three-day emergency water supply for family members and/or pets.
- Make sure you have assembled a home emergency kit using the Emergency Supply Checklist.
- If you have a backup generator, be sure to test it to ensure it is ready to operate.
- Prepare backup charging methods for phones or other devices, including medical machines.
- Have cash available in case retail sale devices are unable to accept credit cards or ATMs are unable to function.
- Know how to manually open your garage door. Learn how here.
- Fill up your car with gas and leave it outside of the garage.
- Even if you are just going to turn on the engine to charge phones or other devices, pull your car out of the garage or keep the door open. Car exhaust in a closed garage is deadly.
- Sign up for power outage alerts with Nixle or Alert Marin.
During a PSPS Event
- Keep emergency contacts handy as well as battery-powered radios, flashlights, lanterns, and fresh batteries.
- Maintain food supplies that do not require refrigeration.
- Refrain from opening refrigerators and freezers. Dispose of perishable food if temperatures get higher than 40 degrees for more than two hours.
- Only use generators outdoors and away from windows.
- Check on neighbors and help each other stay safe.
After a PSPS Event
- Restock supplies as needed for another possible shutoff.
- Throw away any spoiled perishable food from the refrigerator or freezer.